How it works
Everything you can expect, from the moment you book to the walkthrough after your clean.
01
You book, in about ninety seconds
Choose your service, home size, frequency and a time that suits. A live estimate updates with every selection, and you'll see your exact flat price before you confirm. There is nothing to sign and nothing to pay upfront; a card is held, never charged, until your clean is complete.
Prefer a human? Call or text and we'll book it with you.
02
We confirm and match your team
Within one business day we confirm your date and introduce your dedicated team by name, with a short note on who they are and how they'll care for your home. We'll also ask about access, pets, surfaces to treat gently and anything else we should know.
You'll receive a calendar invite and a single point of contact.
03
Your team arrives, on time
You choose a two-hour arrival window, and on the morning we message you when your team is on the way. They arrive in a uniform, with their own products, vacuums and microfiber, and begin with a short hello and a look at your priorities.
No need to be home. Many clients simply leave a code.
04
The clean, to a checklist
Your team works through a written room-by-room checklist, top to bottom, left to right, so nothing is skipped and nothing is rushed. Beds are made, towels folded, and surfaces left exactly as you like them.
You can read every checklist on each service page.
05
The walkthrough
Before leaving, your team reviews the home against the checklist. Afterwards you'll receive a short message and a quick way to tell us how it went. Spot anything? Tell us within 24 hours and we return to make it right, free.
That's the 24-hour guarantee, in practice.
06
The rhythm
With recurring service, the same team returns on your schedule. Skip, pause or reschedule with 48 hours' notice, and adjust your home profile any time. Your standard is remembered, so every visit begins where the last one ended.
No contracts. Cancel anytime.
Your first visit
The first visit is the longest, because it's when we learn your home. Here's how it unfolds.
- 1
A warm introduction
Your team introduces themselves and confirms your priorities, whether it's the kitchen, the guest bath or the cat-hair situation.
- 2
A quick home tour
Ten minutes walking your home with you (or by video) to note surfaces, preferences and anything to treat with care.
- 3
The baseline clean
We run roughly 30% longer on the first visit to set a detailed baseline, so later visits are efficient and consistent.
- 4
Your home profile
Your preferences, products, access and quirks are saved, so every future team member begins informed.
- 5
A close-out check
A final walk against the checklist, and a note from your team on anything they observed.
Before we arrive
- Put away valuables and loose papers
- Clear surfaces you'd like cleaned
- Secure pets or tell us about them
- Share access details and parking
- List anything to avoid or treat gently
Ready when you are
Book in about ninety seconds. See your exact price first. Meet your team before they arrive.
Prefer to talk? Call (512) 555-0142